![]() ![]() Is there an updated tool for this somewhere or a tool specificaly for 2023 products and going forward? This is not necissarily an issue with refreshing a lab computer, but we use this tool to troubleshoot issues that people have with Creative Cloud and if we aren't able to trust the tool to completely clean the computer of all the Adobe CC files that can be an issue. ![]() I have tried re-downloading the tool to make sure i have the latest version of it if it's been updated from here: But when i run the tool manually it doesn't even list the 2023 products at all as you can see in the screenshot below. Note: If Run as Administrator isn't available when you right-click, then double-click AdobeCreativeCloudCleanerTool.exe to run the file. Right-click the downloaded file and choose Run as Administrator. If prompted, click Save File to download the file on your device. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Typically we run it through a jamf policy that downloads the tool and runs the tool with -removeAll=ALL flag. Download the Adobe Creative Cloud Cleaner tool. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click still need help, - 8976037. I have noticed that it is not uninstalling ANY of the 2023 prodcuts that are installed on the computers. ![]() I have been using the Creative Cloud Cleaner Tool to clean off all adobe prducts from the computer so that i can install the latest adobe prducts package on the imacs in the lab. I am at a university and I am getting comptuer labs ready for the coming fall semester. ![]()
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